Non-financial terminology
ASSOCIATION OF ISSUING BODIES (AIB)
The purpose of the AIB is to develop, use, and promote a standardised system of energy certification for all energy carriers. (www.aib-net.org).
NETHERLANDS AUTHORITY FOR CONSUMERS & MARKETS (ACM)
The Netherlands Authority for Consumers & Markets ensures fair competition between companies, protects consumer interests, regulates the tariffs of energy companies, and oversees compliance with the Electricity Act 1998 and the Gas Act.
DUTCH DATA PROTECTION AUTHORITY
The Dutch Data Protection Authority is the independent regulator in the Netherlands that promotes and safeguards the protection of personal data.
RELIABILITY
The degree of reliability of the energy supply is expressed as the average duration and frequency of interruptions of the energy transmission to end users.
SUSTAINABILITY
‘Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs’. Enexis, briefly put, interprets this in relation to its primary tasks as ‘Endeavouring to make sensible use of energy sources and the environment.’
INSTALLED RENEWABLE CAPACITY
Installed renewable peak capacity, expressed in Megawatt Renewable energy sources concern solar and wind (biogas and water excluded)
EMPLOYEE NET PROMOTER SCORE
The Employee Net Promoter Score indicates the degree in which employees recommend Enexis as an employer to others. The score is determined by: % promoters - % criticasters.
ENERGY CHAIN
Everything relating to the origin, production, transmission, and end use of energy.
ENERGY TRANSITION
Term referring to the ongoing efforts to switch the energy supply from centralised fossil generation to decentralised renewable generation.
Created grid capacity by Flex
Regarding better utilization of the current network through the implementation of flexible solutions. Achievement arises, among other things, through the conclusion of flexible contracts with restrictive conditions. Examples of these include fixed time blocks, dynamic regulation (Solar Balance / ZonBalans), and battery proposition.
GRI
Global Reporting Initiative; a global standard for annual sustainability reports.
ANNUAL OUTAGE TIME (AOT)
Annual outage time as a result of unforeseen interruptions (outages). The average number of minutes (electricity) or seconds (gas) that the customer is without energy in a calendar year.
Electricity: per outage, the product of the number of effected connections and the duration of the outage in minutes, totalled over all outages and divided by the total number of connections in the grid area concerned in the year. The number of connections is checked and assessed by Movaris annually.
Gas: per outage, the product of the number of effected connections and the duration of the outage in seconds, totalled over all outages and divided by the total number of connections in the year. The number of connections is checked and assessed by Movaris annually.
CHAIN
The group of parties that carry out a process together. Enexis is active in the energy chain and in the resources chain.
CUSTOMER SATISFACTION
The score that customers give for the performance of Enexis.
QUANTITATIVE PROGRESS YEAR ORDER BOOK
We compare the absolute value of the realised revenue from the year order book with the planned revenue. The realised revenue from the year order book is the value of the work package that was carried out (including work in progress); the planned revenue is the value of the ordered work package at standardised costs (including work in progress).
LOST TIME INJURY FREQUENCY (LTIF)
Indicator for employee safety during the performance of work expressed in the number of accidents resulting in absenteeism per 1 million hours worked.
CORPORATE SOCIAL RESPONSIBILITY (CSR)
Sustainable approach to business aimed at minimising the negative operational impact on the environment and maximising the positive operational impact on society.
GRID OPERATOR
An independent utility company appointed in a designated area to provide for the transmission of gas and electricity between supplier and customer and to build and maintain grids for this purpose. The tasks of the grid operator are laid down in the Electricity Act 1998 and the Gas Act. Enexis Netbeheer B.V. is the grid operator within Enexis Groep.
ENERGY COMPANY
Enexis Groep is a grid operator consisting of a group of companies, including Enexis Netbeheer and Enpuls. Each company within Enexis Groep has its own specific focus area. Together, we work on a reliable and sustainable energy supply now and in the future.
REGIONAL ENERGY STRATEGY (RES)
The Regional Energy Strategy is a tool for making regional choices with societal involvement with regard to generating sustainable energy, the heat transition in the built environment, and the required storage and energy infrastructure. The RES sets out the strategy that a RES region is adopting in order to set and achieve local and/or regional energy goals.
REGULATION
The development and alignment of laws and regulations for the activities of companies, such as grid operators and energy companies, and the government supervision of compliance with these laws and regulations.
SMART METER
A meter for measuring electricity and/or gas consumption that can be read remotely by the grid operator and that makes consumption data available to the customer via a local access portal for further processing via their own peripheral equipment.
STATE SUPERVISION OF MINES (SODM)
The independent regulator for mineral and energy extraction in the Netherlands, as well as gas safety.
STAKEHOLDER
Party involved in or affected by the activities of Enexis. As of 1 January 2021, Enexis distinguishes the following stakeholders: customers, employees, shareholders, energy market partners, investors, chain partners, policymakers, and local energy transition partners.
TECHNICAL REALISED GRID CAPACITY
The increase in grid capacity provides an indication of the efforts that we are making to prepare our grid for the energy transition. The KPI measures the new HV/MV transformers realised by Enexis irrespective whether these have been connected by TenneT. The replacement of old transformers is not deducted from the score of this KPI.
ENERGY FEED-IN
Process where a customer feeds self-generated (and usually renewable) energy into the energy grid.
INCREASE/DECREASE # FTEs SCARCE TECHNICAL PERSONNEL
The growth in headcount own personnel in the 10 branches and Expertise, Bedrijfsvoering, Stations (EBS) that has to be realised in one year in the pre-defined scarce technical positions in the job categories Engineers, Servicemen, Technical Managers, Specialists, and Technicians. As from 2024, only the net inflow is measured instead of the gross inflow as in 2023.
SAFETY AWARENESS
The ability to effectively translate feelings and experiences into preventive actions and alert responses to dangerous or potentially dangerous situations, so that actions can be carried out without danger.
IMPACTED USER MINUTES (IUM)
The average number of minutes (electricity) or seconds (gas) that the customer is without energy in a calendar year.
FOOTPRINT
Indication of the volume of CO2 that Enexis emits in a calendar year. Within the footprint, Enexis distinguishes between its own emissions and chain emissions.
DESIRED DATE
When requesting a connection, customers can indicate on which date they would like to have their connection realised.
ABSENTEEISM
The absenteeism percentage is calculated by dividing the number of absenteeism days by the number of available days, taking into account the part-time percentage (for the number of available days) and the occupational disability percentage (for the number of absenteeism days). In both cases, this concerns calendar days and not work days.
Financial terminology
CONTROLLABLE COSTS AND REVENUES
The controllable costs and revenues (CCR) concerns a KPI for internal steering. The CCR concerns the sum of the controllable costs and revenues from regulated activities (Enexis Netbeheer, including staff departments). The non-regulated activities thus fall outside the scope of the CCR. The CCR pertains to operational costs and revenues and does not include revenue and related costs of transmission services and distribution losses, depreciation charges, and amortised contributions. As of 2024, depreciation of leases in connection with IFRS 16 will be included in the CCR.
DEGENERATION EXPENSES
Expenses charged by municipalities for damage and inconvenience arising from work on the grid on municipal land.
EBIT
Earnings Before Interest and Tax.
FFO/NET INTEREST-BEARING LIABILITIES
This is calculated as follows: (operating income + depreciation – amortisations + dividend received from associates – financial expenses + financial income – taxes due and payable) / net interest-bearing liabilities.
FFO/INTEREST COVERAGE RATIO
This is calculated as follows: (operating result + depreciation - amortisation + dividend received from associates + financial income - taxes due and payable) / paid interest expenses.
INVESTED CAPITAL
Fixed assets plus assets held for sale minus contributions received in advance (non-current and current) less liabilities held for sale plus net working capital.
NET INTEREST-BEARING LIABILITIES
This is calculated as follows: total interest-bearing liabilities – deposits – cash and cash equivalents.
NET INTEREST-BEARING LIABILITIES / (EQUITY + NET INTEREST-BEARING LIABILITIES)
This is calculated as follows: (total interest-bearing liabilities – deposits – cash and cash equivalents.) / (equity + (total interest-bearing liabilities – deposits – cash and cash equivalents)).
NET WORKING CAPITAL
Total current assets (excluding cash and cash equivalents, excluding current financial fixed assets and excluding deposits) minus current liabilities (excluding interest-bearing liabilities, excluding prepayments to be amortised in the following year and excluding derivatives).
STANDARD COSTS
Internal price based on standard quantities and average standard costs.
RETURN ON EQUITY
Result after taxes divided by equity capital at year-end.
ROIC
EBIT divided by the invested capital at year-end.
SOLVENCY
Equity x 100% divided by the balance sheet total.
WORK PACKAGE
Gross investments and operational work on the electricity and gas grids plus activities relating to smart meters based on standard tariffs.
X-FACTOR
The X-factor is used by the ACM to calculate the reduction applied to promote operational efficiency.